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Engineering FAQs Concerning COVID-19

For information about the university’s status and for updates, visit

Graduate students: visit the Graduate School’s FAQ for graduate students.

For research information, visit the Office of Research FAQ.

Online Courses/Connecting/Zoom

I am having trouble figuring out how to connect for online classes. Where can I get help? Visit Vols Online for help with setting up courses and watching a video on how to use zoom.

Click here to log in to your UT Zoom account.

Prevent “Zoom bombing”—a new term for when individuals “gate crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts in the chat, and attempt to take over the meeting. Read Zoom’s blog post on how to prevent zoom bombing. Additionally, OIT has recommendations on how to prevent it from happening.

What do I do if I don’t have internet access and/or a computer for online classes?

Students who do not have a computer or access to the internet at home may be eligible to receive laptops and/or hotspots through OIT. You can submit a technology request for remote access online through OIT.

Can I still access the buildings?

  • Yes, but you will need your valid (current) UT ID to do so. Beginning March 23, all buildings on campus will be locked 24/7. Everyone is highly encouraged to stay off campus if at all possible. If you need access to a building to pick up your personal belongings or projects from a lab, please contact your faculty advisor for guidance on how to obtain the items.
  • If you are a student and need access but do not currently have it, first check with your faculty advisor before completing this building access request form.

Can I still work on my research in the lab?

Contact your faculty advisor for specifics, but ideally, you need to find a way to work on your research remotely.

Can I still meet with my academic advisor?

Yes. Your advisor is available as usual and would love to hear from you, especially if you have concerns. All advising appointments scheduled for the remainder of the semester will be held via Zoom. Once your appointment is scheduled, you will be sent a link to your UT e-mail account that you will click at the time of your scheduled appointment. If you have questions, please let your advisor know.

If you are a current UT student or a readmit, please use GradesFirst, available via MyUTK, to schedule your advising appointment. If you cannot find an appointment time, contact your advisor.

What if I need tutoring for one or more of my classes?

The Student Success Center has moved all tutoring online. Physics-specific online tutoring will soon be available through the Physics Tutorial Center. The Math Place is now available via Zoom.

I am a paid student worker or intern. Will I still be able to work and get paid?

All student workers and interns currently on payroll will keep their positions and will still receive paychecks. We are currently working through needs and altering responsibilities, especially for those student workers whose role includes on-campus activities and engaging in close proximity with others. Expect to be contacted by your supervisor with guidance and instruction, and feel free to check in with them if you have questions.

I have an internship or co-op scheduled for the summer or fall. Has it been canceled?

Details regarding future co-op or internship assignments are evolving. The Office of Engineering Professional Practice is actively engaged with employers to make decisions. Please continue to work directly through representatives from the Office of Engineering Professional Practice to address any issues or concerns you are experiencing.

Can the Office of Engineering Professional Practice still help me find an internship or co-op?

Yes. Companies are still actively recruiting Engineering Vols for positions, so it’s not too late to find and accept an assignment. If you accept a work assignment during the remainder of the spring semester, be sure to email a copy of your offer letter to your professional practice advisor or Learn more about why internships and co-ops are so valuable your engineering education.

I am disappointed that graduation has been canceled. Will there be a graduation ceremony in the future?

We are, too. The university is planning to hold an in-person ceremony at some point in the future when we can return to campus. Check out the virtual Spring 2020 graduation ceremony.

Should I return my regalia for a refund?

If you have already purchased regalia, you can keep it or return it for a refund. Graduates also may come back and participate in a future graduation ceremony.

How should I go about reporting a potential safety issue?

When there are potential safety issues in the laboratory, graduate students have options to discuss them through various channels. As a recommended and typical first step, graduate students can discuss the situation with the laboratory director or supervising faculty member. If the issue is not resolved, bring the issue to your department head or leader of the unit involved for discussion. As an alternative approach, graduate students can discuss the situation with the University Ombudsperson as a neutral party outside of the laboratory reporting structure. The Ombudsperson is available as an independent and confidential resource who can help graduate students decide how to approach the situation, including how to discuss the matter with the supervisor.

The Ombudsperson can be reached at 865-974-6273 and Please note that email is not a confidential form of communication, so it is best to limit email content to a meeting request. Because the university is currently implementing social distancing measures, the Ombudsperson is holding meetings on Zoom and on the phone.  Zoom- and phone-based conversations are confidential.

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